Earlier this week Francois (from Cluj - Romania) and I (in Gatineau - Canada) could not use email to solve a situation, it was simply not the right tool.
We quickly got connected on VoIP and still managed to fail at understanding each other.
This is when I remembered http://www.twiddla.com/. Thanks to their guest trial thing, no accounts to create nothing, nada, niets. We were up and running on their online white board in no time.
We managed to resolve the situation in about 5 minutes, this wouldn't have been possible otherwise. When email and voice is not enough, an image might very well be what you need.
Realistically, this image above is not worth more than a couple dozen words to you but it was worth one thousand to us. ;-)
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